Weather News Shocking Freezing Fog Alert in Atlanta—Is Your Morning Commute Safe
Atlanta residents, prepare for a period of cold temperatures and potential freezing fog that may impact travel and daily activities....
Weather News Austin Residents, Brace for Cool Mornings and Dramatic Weather Swings
Austin residents, prepare for a weekend of cool mornings followed by warmer afternoons. Here's your detailed forecast to plan accordingly....
Weather News Boston Residents, Brace Yourselves: Snow and Freezing Temps Are Here
Boston residents, prepare for snowy conditions today that may impact travel. Here's your detailed forecast to stay informed. Current Conditions:...
Weather News Charleston Residents, Brace for Frosty Starts and Bright Afternoons
Charleston residents, prepare for a weekend of cool mornings followed by pleasant afternoons. Here's your detailed forecast to plan accordingly....
Leadership Trump vs. Biden: Where 2024 Presidential Candidates Stand On Social Security, Medicare
Rejecting Trump's proposition categorically, President Joe Biden unveiled a budget blueprint that would bolster Medicare and Social Security. One supporter...
Crime The Man known as “Blue Plaid Sprayer,” Arrested for the Jan 6 Riot
Another of the Jan 6 rioters was arrested after more than two years of online investigation into the riot. ...
Crime Kansas Arrests Related to the Jan 6, 2021, Capitol Riot
Many people living in Kansas have been arrested for the “Stop the Steal” rally that took place on Jan 6,...
Management Gov. Kelly Announced Three Personal Changes to her Administration
Governor Laura Kelly announced three changes in her office based on her personal preferences. The changes were announced on Jan...
Politics Floridians could have gotten $120 to help feed their kids. The state wasn’t interested
Florida Opts Out of Federal Program Providing Grocery Assistance to Needy Families: Summer...
Military Failure to Stop the Conflict Now Turned into War: Failure for Biden Administration
The U.S. has been waging a war in the Middle East with airstrikes in three countries. The military expense in...
Politics The New Surfaced Deposition Video: Trump’s Attempt to Save the World from “nuclear holocaust” and More
A new video of Trump has surfaced from an April 2023 deposition of a fraud suit case against him by...
Politics Andrew Cuomo in a Legal Battle with Attorney Letitia over His Sexual Harassment Case
Andrew Cuomo, the former Governor, filed a complaint against New York Attorney General Letitia James. The complaint was filed regarding...
Politics The Ongoing Legal War has Left Both Sides Impatient as the Elections are On-Top
Federal judge Tanya Chutkan rejected Trump's plea to hold Jack Smith in contempt over his election interference case. Defense's Accusation...
Crime New Mexico Lawmakers Determined to Impeach the Governor over Gun Restrictions
Two Republican legislators have aimed to impeach Gov. Michelle Lujan Grisham over her decision to restrict firearms in some public...
Politics Trump’s Victory in Iowa: DeSantis and Haley Determined to Stay in the Race for Presidential Election
With Trump's victory in the Iowa Caucuses on Monday, DeSantis and Haley remain the two candidates now battling for the...
Politics Joe Tacopina’ Withdrawal from Trump’s Legal Team During Two Major Cases Against Him
Trump's highly influential lawyer has decided to withdraw from his cases on Monday. Joe Tacopina, who has been Trump's lawyer...
32 Ways To See If You Can…
If you can smile for every customer even though you recently faced your own personal tragedy, If you can keep...
Management’s Ideas Are Always Better – Tip #10
Many times, we managers think we have all the answers, that we know it all, and our way is the...
Address the Argument the Right Way
Always address the point of the argument, NOT, the emotions attached to it. Example: John is upset that his suggestions for...
How to Take Control of Your Blood Sucking Customers
You chase after your customers, hoping to be liked so they buy your product. In your eyes they can’t do...
The Secret Customer Service Trick One Landscaper Used To Get My Business
Finding a landscaper to plant some shrubs and flowers in front of your home should be an easy task. One...
Bigfoot Customer Service. What Is It and Why Are You Still Giving It?
Bigfoot. The elusive missing link between humans and apes. But what does he have to do with customer service? Well,...
What’s Your Idea of Perfect Service?
What do your customers expect from you? Do you live up to their expectations or only reach your own perceived...
Landscaper Customer Service – Tip #23
Each Monday, the landscaping company comes to cut my lawn. They come with 3 men. Sometimes I’m home and get...
Don’t Make Assumptions – Tip #3
How many times did something “fall through the cracks” because you thought another co-worker was going to handle it? I’ve...
Here’s My YouTube Hangout with Evan Carmichael
As a follow-up to my previous post “11 Industry Experts Discuss “What’s More Important: Customer First or Profit First?”, I...
Please Don’t Discount the Inexperienced
This past weekend I helped a friend of mine and served as the maître d for an event of 200...
You NEED To – Tip #13
Respect, decency, and courtesy are foundational measures of society. A heavy-handed approach without caring for the feelings of another is...
Can You Feel It?
It’s there, just like a shadow. You can’t touch it, but you know it’s there. It’s a feeling. A feeling...
Leadership Series: Annette Franz
Today I had the pleasure of interviewing Annette Franz. Annette is CEO of CX Journey Inc, a boutique consulting firm...
Parents Raised Future Concerns as the City took over the School Gym, Forcing Remote Learning on Students
Thousands of students were forced to stay at home for remote learning while migrants preoccupied their school for a night....
An Attempt to Expand the Synagogue Instead Became an Act of Vandalism and Disgrace
A secret tunnel was discovered in Brooklyn under the historic Synagogue which became a confusing incident for the world. The...
Illinois, a Potential Target of Future Nuclear Attack on the U.S
15 cities have been declared a likely target of a Nuclear Attack in the future. The cities include Washington D.C.,...
John Castor’s yet again Futile Attempt to Challenge Donald Trump’s Electoral Campaign for 2024
Former President Donald Trump has been yet again challenged for his run for President, this time in Nevada. John Castro,...