If you’re one of the millions of people who use Cash App and filed a claim in the recent class-action settlement, you’re probably wondering: Where’s my money?
Back in 2024, Cash App’s parent company, Block Inc., agreed to a $15 million settlement following a series of data breaches and privacy concerns that impacted users across the country. The buzz really picked up when people found out they could be eligible for up to $2,500 in compensation.
Now in April 2025, many people are still waiting for their checks or deposits to arrive. Let’s break down what happened, who qualifies, when payments might come, and how to check your status.
What Was the Lawsuit About?
This all started after it was revealed that a former employee of Cash App downloaded sensitive user data without permission. That breach, along with other security failures between August 23, 2018, and August 20, 2024, led to a massive class-action lawsuit.
Millions of users were affected—some had their personal information exposed, while others dealt with unauthorized transactions. To avoid a lengthy trial, Block Inc. settled for $15 million, agreeing to pay users who were directly impacted.
Could You Get Up to $2,500?
Yes—if you submitted a claim before the deadline in November 2024, and you had proof of loss.
Here’s how it breaks down:
-
Out-of-pocket losses: If you lost money due to the breach, you could be eligible for up to $2,500.
-
Lost time: Even if you didn’t lose money, you might still qualify for compensation for time spent dealing with the issue—$25/hour, up to 3 hours.
-
No documentation? You might still qualify for a smaller payout if you had an account during the affected time period.
So… Where’s the Money?
As of now, the money hasn’t hit most people’s accounts yet. That’s frustrating—but not uncommon.
There’s been a large number of claims to process, and each one has to be verified. According to the latest updates, payments are expected to go out sometime in the third or fourth quarter of 2025. So we’re talking between July and December.
If you’re eligible and your claim was approved, you’ll get your payment either by direct deposit or paper check, depending on what you chose when filing.
How to Check Your Claim Status
Still in the dark? You can find out where things stand with your claim. Here’s how:
-
Visit the official settlement site
-
Call the settlement administrator: Dial 1-866-615-9740—have your Claimant ID or Confirmation Code handy.
-
Keep an eye on your inbox: Important updates and next steps will be emailed to the address you used to file.
A Quick Note on Payout Amounts
Just because the max payout is $2,500 doesn’t mean everyone will get that much. First, the court will subtract legal fees, administrative costs, and service awards from the $15 million pool. Then, whatever’s left gets divided among all approved claimants.
If too many people are approved, individual payouts could be lower than expected.
What Happens Next?
While we don’t have an exact payout date, most indicators suggest payments will roll out later this year. If you filed a claim and haven’t heard anything, don’t panic yet—but definitely keep checking in.
And remember: if you missed the deadline, unfortunately, you won’t be eligible this time around.
In Summary
-
This class action is about a data breach involving millions of Cash App users.
-
You could get up to $2,500, depending on your losses and claim documentation.
-
Payments are delayed but expected in late 2025.
-
Use the official website or helpline to check your claim status.
