If you’ve used Cash App or Cash App Investing in the last few years and had issues with unauthorized transactions or a data breach, you might be in line for a payout. A class action settlement from Cash App’s parent company, Block, Inc., is finally moving forward, and users could see payments arriving later in 2025.
Here’s everything you need to know in plain, simple terms — who’s getting paid, how to check your status, and when the money is expected to land.
What Is the Cash App Settlement All About?
This settlement came after users filed a class action lawsuit against Block, Inc. They claimed that the company didn’t do enough to protect customer data, which allegedly led to unauthorized account access and fraudulent transactions between August 23, 2018, and August 20, 2024.
To settle the case, Block agreed to pay out $15 million to impacted users — no admission of wrongdoing, just a way to make things right.
Am I Eligible for a Payment?
You could be eligible if you meet these basic conditions:
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You used Cash App or its investing platform during the time period above.
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You had your account accessed without permission or noticed unauthorized transactions.
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You submitted a claim form before the deadline (which was November 18, 2024).
If you didn’t file a claim before that date, unfortunately, you won’t be eligible for a payout.
How Much Money Could You Get?
Here’s the breakdown of what people might receive:
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Out-of-pocket losses: If you lost money because of the breach and can show proof, you could get up to $2,500.
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Time spent dealing with it: You may also get compensated for the hassle — up to $75 for the time you spent resolving issues.
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Unauthorized transactions: Verified fraudulent transactions could also be reimbursed.
The exact amount depends on how many people filed valid claims and how much documentation you provided.
When Will Payments Go Out?
This is the question on everyone’s mind.
The court gave the final green light to the settlement on January 13, 2025. Now, it’s up to the settlement administrator to process the claims. That means verifying details, calculating payouts, and preparing the payments.
While there’s no exact date yet, most experts say payments could roll out sometime in the third or fourth quarter of 2025 — think late summer to early winter.
Keep in mind: large settlements like this take time, especially when tens of thousands of claims need to be sorted through.
How to Check Your Payment Status
Want to know if your claim was approved or when your money is coming? You’ve got a few options:
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Online: Visit the official site and enter your Claim ID.
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By phone: Call 1-866-615-9740 and speak with a representative.
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Email: You can also email them at [email protected].
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Mail: Prefer snail mail? Write to the Settlement Administrator at 1650 Arch Street, Suite 2210, Philadelphia, PA 19103.
Pro tip: Make sure your contact info (email, address, bank info) is current so you don’t miss your payment.
How Will You Get Paid?
If your claim is approved, you’ll choose how you want your payment:
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Direct deposit to your bank
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Digital payment (Venmo, Zelle, etc.)
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Virtual prepaid card
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A physical check mailed to your home
If you’ve already selected a method during the claim process, just sit tight and wait for the payout.
Final Thoughts
If you were affected by Cash App’s data issues in recent years, this settlement might help recover some of what you lost — whether that’s time, money, or just peace of mind.
The most important thing you can do now? Keep an eye on your email, check your claim status on the settlement website, and make sure your details are up to date. The money is coming — it’s just a matter of time.
